Shipping Policy

At Greenvaas, we understand how important fast and reliable shipping is to your shopping experience. We are committed to ensuring your orders are processed quickly, shipped securely, and delivered on time. This Shipping Policy outlines how we handle the delivery of your orders from our store to your doorstep.

1. Order Processing Time

Once your order is placed, please allow 1–2 business days for processing. During sales, holidays, or high-demand periods, processing times may be slightly extended.

2. Shipping Methods & Delivery Time

We offer a range of shipping options to suit your needs:

• Standard Shipping: 5–7 business days
• Express Shipping: 2–3 business days
• International Shipping: 7–14 business days (depending on location)

Delivery times are estimates and may vary based on destination, courier delays, or customs clearance (for international orders).

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Occasionally, we offer free shipping promotions—keep an eye out!

4. Order Tracking

Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this to monitor your delivery in real time via the courier’s website.

5. Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us immediately at info@greenvaas.com. We’ll work with the shipping provider to resolve the issue as quickly as possible.

6. International Shipping & Customs

We proudly ship worldwide. However, international orders may be subject to customs duties and taxes, which are the responsibility of the customer. Customs policies vary by country, so please check with your local authority for more information.

7. Incorrect Shipping Information

Please ensure all shipping details are correct before placing your order. Greenvaas is not responsible for delivery failures caused by incorrect or incomplete addresses. If an error is discovered, contact us right away and we’ll do our best to update the information before the package ships.

8. Contact Us

For any questions about your delivery or shipping method, our team is happy to help.
Email us at info@greenvaas.com — we’re here to make sure your order reaches you safely and promptly.